Nintendo President Apologizes for Joy-Con Issues

Nintendo's yet to acknowledge Joy-Con drift as an official issue

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During a recent financial Q&A reported by Kotaku today, Nintendo President Shuntaro Furukawa apologized to Nintendo Switch owners for issues pertaining to the console’s Joy-Con controllers.

“Regarding the Joy-Con, we apologize for any trouble caused to our customers, said Furukawa. “We are continuing to aim to improve our products, but as the Joy-Con is the subject of a class-action lawsuit in the United States and this is still a pending issue, we would like to refrain from responding about any specific actions.”

Filed in 2019, the lawsuit alleges Nintendo knew about the Joy-Con’s drift issues. As such, it accuses Nintendo of unfair and deceptive business practices regarding the Joy-Cons. Nintendo tried to get the lawsuit dismissed, to no avail.

Nintendo’s offered free Joy-Con repairs since the lawsuit was filed, although it hasn’t acknowledged Joy-Con drift as an official issue.

Joy-Con drift occurs when the controller registers input from the analog stick, even though you’re not touching the analog stick. Although the issue hasn’t slowed sales of the Nintendo Switch, the chorus of people with the issue has seemingly gotten louder over the years.

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Williams Pelegrin is a Managing Editor for Back to the Gaming. When he’s not writing up news, he’s talking a walk around the neighborhood with his wife and his dog. Either that, or drinking a cup of hot chocolate. Or both.

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