On its forums today, Best Buy announced it will offer full refunds to those who purchased physical copies of Cyberpunk 2077. This comes less than a day after Sony and Microsoft announced they would do the same through their respective virtual storefronts.
Best Buy said customers have until December 21 to return either their opened or unopened copies of Cyberpunk 2077. The retailer normally doesn’t offer refunds for opened games, but it’s making an exception with CD Projekt Red’s latest title.
The new refund policy applies to the standard and collector’s editions, although you must return everything included in both editions. This means returning the steelbook casing if you picked up the steelbook edition.
After December 21, Best Buy will return to its normal return policy.
Although Cyberpunk 2077 has been a financial success, the game has been criticized for its performance issues. They’re most prevalent on the PS4 and Xbox One versions, which struggle to reach 30 frames-per-second and left an IGN reviewer feeling “nauseated.”
CD Projekt Red recently said it will push out updates to address the game’s issues. Specifically referring to the console versions, the developer also said it will push out two major updates in January and February.
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Williams Pelegrin is a Managing Editor for Back to the Gaming. When he’s not writing up news, he’s talking a walk around the neighborhood with his wife and his dog. Either that, or drinking a cup of hot chocolate. Or both.